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Art Space Sri Lanka

41, Horton Place,

Colombo 07

Sri Lanka

Tel +94 11 7429010

Terms & Conditions

Orders & Payments

Art Space Sri Lanka’s liability to you in connection with any order will not exceed the total price charged for the relevant items..

You can pay by any Visa Credit and Mastercard Credit. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order. Payment will be debited and cleared from your account upon checkout by Art Space Sri Lanka Pvt Ltd.

If you have an order query, please e-mail us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our very best to accommodate your requests.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Art Space Sri Lanka Pvt Ltd’s (‘Art Space Sri Lanka’) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Art Space Sri Lanka’or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 41 Horton Place, Colombo 7, Sri Lanka. Our company registration number is PV104461. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us: Name, geographical address and email address.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Sri Lanka.

 

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Art Space Sri Lanka and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Art Space Sri Lanka. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Art Space Sri Lanka takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This website and its content is copyright of Art Space Sri Lanka – © (Art Space Sri Lanka Pvt Ltd). All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. As soon as an order is made and the payment has been received and authorized, we try our very best to ship your item(s). Please note that we are stating the estimated delivery time, and Art Space Sri Lanka cannot be held accountable for any third party delays.

Transactions are processed in LKR.

DELIVERY

Sri Lanka
For all Sri Lanka deliveries are insured and require a signature upon receipt. You will be provided with the delivery date by email.

If no one is available to receive your item, a card will be left offering you the option to have the item delivered on a different date or collected from your local post office.

We try our best to deliver your item(s) within 7 days but as our pieces are made to order, it sometimes may take a bit longer. If you need your items by a specific date please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

International
For all International deliveries we use FedEx Track & Signed services. All deliveries are insured and require a signature upon receipt. You will be provided with the tracking number by email.

If no one is available to receive your item, a card will be left offering you the option to have the item delivered on a different date.

Please note that any additional fees, duty and custom taxes in the country of destination are your responsibility. Customers are advised to check this prior to placing an order with us.

We try our best to deliver your item(s) within 3 weeks for international deliveries, but it sometimes may take a bit longer. If you need your items by a specific date please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Late and lost delays
On international deliveries, your package is usually handled by more than one courier service. Hence when parcels are sent abroad, the actual delivery of your parcel will be their responsibility. Often delays of up to 10 days are caused by customs checks.

Please note that Art Space Sri Lanka does not refund nor replace items that are tracked as being delivered. For such reasons we recommend that you provide us with your full home address including flat number, floor level, house number, street names and post code for all deliveries.

Packaging
You will receive your artwork rolled up, covered in tissue paper and bubble wrap and placed in a protective tube, for those works that are sold rolled. For works to be shipped on the wooden stretcher the artwork will be packed with a protective tissue, bubble wrap and crated.

REFUND POLICY

Original Artwork Returns:
From the time you receive your original art piece, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund. We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from Art Space Sri Lanka and are not fully satisfied, you have seven (7) days to notify us that you'd like to return the work. Then, you’ll have three (3) days from the day you contacted us to ship out the artwork through a traceable method and provide us with the shipment’s tracking number. If you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply.)

The client is liable for the cost of shipping the work back to Art Space Sri Lanka.

Limited Edition Print Returns:
From the time you receive your open edition print, you have seven (7) days to return your order for a refund, provided that it isn’t a final sale item (see below for a list of final sale items).

NOTE: Only open edition prints are eligible for our 7-Day return policy. Limited edition prints are considered final sale items.

The client is liable for the cost of shipping the work back to Art Space Sri Lanka.

FAQs

How can I place an order?
Browse through our artists and collections. When you have found the product you would like to consider, and have selected the correct size (if options are available) then simply register with us in order to create an account to which you can add the works you like. Click on REGISTER on the top right hand corner and follow the instructions. To send us your final selection select the enquire option, this will send your selection through to us in order to confirm that you require a quotation for all the artworks selected.

How will I know if my enquiry has been received?
An automated confirmation email will be sent to you as the enquiry is being processed.

How will I know if my order has been sent out?
You will receive an email when your order has been dispatched. Your unique tracking number and an online link to the courier service will be also provided.

Do you accept cancellation on orders?
From the time you receive your original art piece, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund. We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from Art Space Sri Lanka and are not fully satisfied, you have seven (7) days to notify us that you'd like to return the work. Then, you’ll have three (3) days from the day you contacted us to ship out the artwork through a traceable method and provide us with the shipment’s tracking number. If you do not notify us of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply.) The client is liable for the cost of shipping the work back to Art Space Sri Lanka.

Can I order from outside Sri Lanka?
Yes you can.

Do you deliver outside the Sri Lanka?
Yes, we ship internationally.

What are the delivery rates?
It depends on the work selected and if it is possible to roll and tube the artwork or if it requires shipping in a crate/box. On receipt of your final selection we will send you the quotation for shipping with the best and most affordable option.

What do I do if I have received my order but an item is missing?
Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will have a look into this matter and get back to you as soon as possible.

How do I return items?
Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will advise you.

When will my purchase be delivered?
Please refer to our Delivery Info & Rates page for further details.

PRIVACY POLICY

This privacy policy sets out how Art Space Sri Lanka uses and protects any information that you give Art Space Sri Lanka when you use this website.

Art Space Sri Lanka is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Art Space Sri Lanka may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2015.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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